Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal information — your name, email address, and payment details when you register or make a purchase.
• Usage data — pages you visit, courses you enroll in, lesson progress, quiz results, and time spent on the platform.
• Device and browser information — IP address, browser type and version, operating system, and referral URLs.
• Communications — messages you send to our support team or content you post in community features.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Tech101 platform.
• To process payments and manage your subscription or enrollment.
• To send you course-related updates, completion certificates, and account notifications.
• To send newsletters and marketing communications — you may opt out at any time via the unsubscribe link in any email.
• To personalise your learning experience and recommend relevant courses.
• To analyse platform usage and improve our content and features.
• To detect, prevent, and address fraud, abuse, or security issues.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We share your data only in the following limited circumstances:

• Payment processors — to securely handle billing and subscription management (e.g., Stripe).
• Cloud infrastructure providers — to host and deliver the platform securely (e.g., Supabase, Vercel).
• Analytics services — to understand platform usage and improve the learner experience (e.g., Google Analytics).
• Legal obligations — when required by law, court order, or governmental authority.

All third-party service providers are bound by strict data processing agreements and are prohibited from using your data for any purpose other than providing services to Tech101.

4. Cookies & Tracking

Tech101 uses cookies and similar tracking technologies to enhance your experience on the platform. We use essential cookies (required for the platform to function), functional cookies (to remember your preferences), and analytics cookies (to understand how learners use the platform).

You can manage your cookie preferences at any time through our cookie preference centre or your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. For full details, see our Cookie Policy.

5. Data Security

We take the security of your personal information seriously. Tech101 employs industry-standard security measures to protect your data, including:

• TLS/SSL encryption for all data transmitted between your browser and our servers.
• Secure, access-controlled cloud server infrastructure.
• Regular security audits and vulnerability assessments.
• Strict internal access controls limiting who can view personal data.

While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.

6. Your Rights

Depending on your location, you may have the following rights with respect to your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we correct any inaccurate or incomplete data.
• Deletion — request that we delete your personal data, subject to certain legal obligations.
• Portability — request an export of your data in a commonly used, machine-readable format.
• Objection — object to our processing of your data for marketing purposes.

To exercise any of these rights, please contact us at privacy@tech101.io. We will respond to your request within 30 days.

7. Children's Privacy

Tech101 is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at privacy@tech101.io and we will take steps to delete that information promptly.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by:

• Sending an email notification to the address associated with your account.
• Displaying a prominent banner or notice on the platform.

We encourage you to review this policy periodically. The “Last updated” date at the top of this page indicates when the policy was most recently revised.

9. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

Email: privacy@tech101.io